Returns and Refunds

We offer a 10 business day return policy for most items. Items must be unworn, unwashed, and in original condition with all tags attached. Some items may have different return policies due to hygiene or safety reasons.

Log into your account and go to "My Orders" to initiate a return. Print the return label and package your item securely. Drop it off at any authorized shipping location or schedule a pickup.

Refunds are processed within 3-5 business days after we receive your return. Credit card refunds may take 5-10 business days to appear on your statement, depending on your bank.

We provide free return shipping for items returned within 10 business days for items that are damaged or defective. For returns outside this period or for items not in original condition or are returned due to change of mind, return shipping costs are the customer's responsibility.

Yes, you can exchange items for a different size, color, or style. However, to exchange the original transaction will be refunded and then the new transaction must be processed.

If your item arrives damaged, contact us within 48 hours of delivery. Include photos of the damage and we'll arrange a replacement or refund. We may request the damaged item to be returned for inspection.

Final sale items are not returnable unless they arrive damaged or defective. These items are clearly marked as "Sale" during checkout. Please review your order carefully before completing your purchase.